Delivery problems
"I ordered some yarn which, for various reasons, got lost in the Post. When I contacted Megan, she looked into the problem immediately and sent me a replacement package in record time. Why do I mention this? The quality of a relationship is judged not when things go well, but when they go astray. So, I can say that Megan is an honourable and diligent business owner who cares about her customers. I will continue to buy her product with complete confidence in Megan's honesty."
